Terms

Zidy Transactional Booking Notifications

Updated 12 August 2026

Program description

These SMS Terms and Conditions govern the Zidy Transactional Booking Notifications program and supplement the Zidy Terms of Service. The program is operated by Zidy, Inc. (“Zidy,” “we,” “us,” or “our”).

By voluntarily providing your mobile number, you agree to receive non-promotional transactional text messages from Zidy related to a booking, rental, or associated transaction with a participating business.

Messages may include:

• Waiver requests and reminders
• Booking confirmations
• Booking changes or cancellations
• Appointment reminders
• Pickup or check-in notices
• Ready-for-pickup notifications
• Return reminders

A participating business name may appear in a message only to identify the booking or associated transaction. Participating businesses may trigger predefined transaction notifications, but Zidy controls the messaging program, message templates, sending rules, and message frequency. Participating businesses may not use this program to compose arbitrary messages or to send marketing or promotional content.

Consent and enrollment

You enroll by voluntarily providing a valid mobile phone number in an applicable Zidy-hosted booking, rental, waiver, appointment, or check-in flow. Providing a mobile number is optional.

At the point where your mobile number is collected, Zidy displays a disclosure identifying Zidy as the sender, the types of messages sent, message frequency, that message and data rates may apply, and how to opt out. Adding your mobile number and completing the booking constitutes your agreement to receive these messages. You may complete your booking without providing a mobile number.

Zidy records your phone number, the consent timestamp, IP address, the exact disclosure text and version shown to you, the opt-in page URL, and the associated booking or rental transaction.

Messages may be sent using automated technology. These notifications are part of delivering your booking or rental. A mobile number is not required to complete a booking, and consent to receive text messages is never a condition of purchase.

Your consent applies only to the Zidy Transactional Booking Notifications program and the disclosed transactional purposes. Consent is not sold, transferred, or treated as permission for a participating business or another party to send unrelated, marketing, or promotional messages.

Zidy does not use purchased or rented contact lists or third-party transferred consent for this program.

Message frequency and charges

Message frequency varies based on your booking and rental activity, typically two to six messages per booking. Message and data rates may apply to messages sent to or from your mobile device. Contact your wireless carrier for information about your text messaging and data plan.

How to opt out

You may cancel the SMS service at any time by replying STOP. Zidy may then send one final text message confirming that your opt-out request has been processed. After that confirmation, you will not receive additional messages from the Zidy Transactional Booking Notifications program unless you affirmatively opt in again.

To receive messages again after opting out, complete the applicable Zidy booking, rental, waiver, appointment, or check-in opt-in process again.

Help and support

If you experience issues with the messaging program, reply HELP for assistance or contact support@zidy.com.

Delivery

Wireless carriers are not responsible for delayed or undelivered messages. Message delivery may be affected by your mobile device, wireless service, network availability, carrier filtering, and other conditions outside Zidy’s control.

Privacy

Zidy does not sell, rent, trade, or share personal information with advertisers, data brokers, promotional or marketing partners, or other unrelated third parties.

Zidy does not share mobile phone numbers, SMS opt-in data, text messaging originator opt-in data, or messaging consent with third parties or affiliates for marketing or promotional purposes.

Certain service providers may process limited personal information solely on Zidy’s behalf and only as necessary to operate, secure, support, and deliver the messaging service. These may include telecommunications carriers and messaging providers. They are not permitted to use personal information or messaging consent for their own marketing or promotional purposes.

Zidy may disclose information when required by applicable law, court order, subpoena, or other valid legal process, or when reasonably necessary to protect the rights, safety, or security of Zidy, our users, or others.

Consent records, including the disclosure text shown, timestamp, IP address, and opt-in source, are retained for at least five years after the consent or opt-out event to meet legal, regulatory, and telecommunications recordkeeping obligations.

For more about how Zidy collects, uses, and protects personal information, review our Privacy Policy.

Changes to these SMS Terms

We may update these SMS Terms from time to time to reflect changes to the messaging program, our practices, or applicable requirements. The updated version will be posted on this page with a revised update date. Material changes apply prospectively unless otherwise required by law.

Contact us

Email support@zidy.com

Phone 415-841-2212

Address 307 SE Hawthorne Blvd, Portland, OR 97214, United States

Zidy, Inc. · Privacy Policy